Please read these Terms and Conditions carefully before participating in our raffles, using our website, or engaging with our services. By accessing or using our site, you agree to be bound by these terms.

1. Eligibility

1.1. Participants must be at least 18 years of age.
1.2. Participants must reside in the United Kingdom.

2. Participation

2.1. To enter a raffle, participants must purchase a ticket via our website.
2.2. All entries must be submitted before the specified closing date and time.
2.3. Entries are non-refundable and non-transferable. Please ensure your decision to purchase a ticket is final, as we do not offer refunds.

3. Prizes

3.1. Prizes will be clearly stated for each raffle.
3.2. Winners will be selected randomly through a live draw.
3.3. Prizes must be claimed within 30 days of the draw. Unclaimed prizes may be forfeited.
3.4. Prozo.co.uk UK reserves the right to substitute a prize of equal value if necessary.
3.5. We will contact the winner within 7 days from the raffle close. Please ensure your contact details are up to date. If we are unable to contact you within 14 days, the winner forfeits the prize. A new winner will be chosen through a live draw.

4. Winner Announcement

4.1. Winners will be notified via email and/or phone or via live draw.
4.2. The names of winners may be published on our website and social media channels.

5. Social Networking and Events

5.1. Participants are encouraged to engage with our social media platforms for updates, live draws, and community interaction.
5.2. By participating, you agree to adhere to the community guidelines outlined on our social media platforms.

6. Charitable Contributions

6.1. A portion of the proceeds from certain raffles may be donated to local charities.
6.2. Details of charitable contributions will be specified for each applicable raffle.

7. Limitation of Liability

7.1. Prozo.co.uk is not responsible for any technical issues, including but not limited to website downtime, internet connectivity issues, or payment processing errors.
7.2. Prozo.co.uk is not liable for any loss, damage, or injury sustained by participants as a result of participating in the raffles or using our services.

8. Privacy Policy

8.1. Personal information collected from participants will be used in accordance with our Privacy Policy.
8.2. By participating, you consent to the collection and use of your personal information as described in our Privacy Policy.

9. Amendments

9.1. Prozo.co.uk reserves the right to amend these Terms and Conditions at any time. Changes will be effective upon posting on our website.
9.2. Continued participation in our raffles after any changes constitutes acceptance of the new Terms and Conditions.

10. Governing Law

10.1. These Terms and Conditions are governed by the laws of the United Kingdom.
10.2. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11.DRAW PROCESS AND RAFFLE COMPLETION TERMS

11.1 The winner will be selected at random on the same day the raffle closes, during a live draw broadcast on Facebook.
11.2 The raffle will be considered successful if at least 50% of the available tickets are sold. If the raffle is unsuccessful, the value of purchased tickets will be refunded as site credit to participants’ wallets, with a bonus multiplier of 1.5x applied.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@prozo.co.uk


By participating in our raffles, you acknowledge that you have read, understood, and agree to these Terms and Conditions. We donโ€™t offer any refunds on ticket price therefore please make sure prior to purchasing.

Syndicate Lotto Bidding

1. Eligibility

To participate in the Syndicate Lotto Bidding, you must:

  • Be at least 18 years old.
  • Have a valid account on our website.
  • Be a legal resident in a country where lottery participation is allowed by law.
2. How the Syndicate Lotto Bidding Works
  • Participants in the syndicate will pool their funds together to place bids on lottery tickets for a specific draw.
  • Each participant will contribute an agreed amount towards the purchase of the lottery tickets. The total funds collected will be used to purchase tickets for one or more lottery draws, depending on the syndicateโ€™s objective.
  • Syndicate tickets will be purchased in a group, and winnings, if any, will be split according to the number of shares each participant holds in the syndicate.
3. Syndicate Shares
  • Each participant will receive a certain number of shares in the syndicate based on their contribution.
  • The more shares a participant holds, the larger their portion of any winnings from the syndicateโ€™s tickets.
4. Ticket Selection
  • Ticket numbers shown on the page and on the confirmation email sent to you after purchasing a ticket. You can compare these draw lines to the winning numbers after National lottery announcement.
  • We are not responsible for any errors in ticket selection.
5. Winnings and Payouts
  • Any winnings from the syndicateโ€™s tickets will be distributed proportionally to each participant based on their share in the syndicate.
  • Winnings will be paid to your wallet within 14 days after the lottery draw results are confirmed.
  • You are able to withdraw from the wallet when you wallet total exceeds ยฃ10.
6. Payment and Billing
  • Payment for your participation must be made in full before the syndicate tickets are purchased.
  • All payments are final and non-refundable once the tickets have been purchased.
  • We accept payments via Google or Apple Pay, debit or credit card with payment providers such as Stripe and Worldpay.
  • If less than 50% of the required tickets are sold, only the first two draw lines will be played.
7. Cancellation and Refund Policy
  • You can cancel your participation in the syndicate before the ticket purchase has been made. After the tickets have been purchased, no cancellations or refunds will be issued.
8. No Guarantee of Winning
  • Participation in the Syndicate Lotto Bidding does not guarantee that you will win any prizes. The outcome of lottery draws is random, and no winning odds can be promised.
  • We are not liable for any losses or damages resulting from participating in the syndicate.
9. Limitation of Liability
  • Our liability for any claims or damages arising out of participation in the syndicate is limited to the amount of the participantโ€™s contribution to the syndicate.
  • We are not responsible for any failure or delay in the lottery draw results or payment processing.
10. Changes to the Terms and Conditions
  • We reserve the right to modify or update these Terms and Conditions at any time. Participants will be notified of any significant changes, and continued participation will indicate acceptance of the updated terms.
11. Privacy and Data Protection
  • By participating in the Syndicate Lotto Bidding, you agree to the collection and use of your personal information as outlined in our [Privacy Policy](insert link).
12. Governing Law
  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the UK.
13. Dispute Resolution
  • Any disputes arising from your participation in the Syndicate Lotto Bidding service will be resolved through arbitration under the laws of the UK.
14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: info@prozo.co.uk
  • Phone: 07990 155162
  • Via webform
  • Information Security Policy download